Facility Management Mobile App for Canadian Rental Giant Corporation
About Client
The client is a billion-dollar Real estate giant corporation of Canada dealing in the rental services management. The client, a Tridel group member, established in 1986 seeks a facility management mobile application to streamline their rental process for providing a seamless and secure experience to all their clients- the owners, tenants, vendors, and the administration team.
About Product
To upgrade their services and being digitally advanced, the client reached out to Brainvire for development of their mobile application. Brainvire team after intensively researching the client’s requirements understood the necessity of integrating some important functionalities in the mobile application. Most importantly they focussed on providing seamless communication, security, add-ons to existing systems, and invoice splitting and approval in the mobile application to make the application use an enriching user experience.
The Path To Achievement
The main challenges faced in the development of the mobile application along with their respective solution are stated below-
Security
Add-On To The Existing System
Invoice Splitting And Approval
Challenge:
There are multiple people involved in this system like owner, tenant, vendors, agent and administrative team. So the communication is the crucial part for the success of this system.
Solution:
Brainvire team has developed internal communication tool which integrates with email so that they can communicate with the use of portal and also directly from their email address. Different communication will be tagged to different categories, so people can find those details when required.
Challenge:
The system does manage multiple agreements and invoices which need to be placed securely.Solution:
Brainvire has provided the mobile app with a functionality that would enable the owner to see the documents and can also upload new document but the new uploads will not reflect on live until the agent approves it.
Challenge:
The system will be an add-on to the existing working system. So its required to be connected to the system and map up with their database.Solution:
Brainvire team has tried to maximize the potential of existing database and developed an API driven application for better usage and future-ready to get connected with any other application.
Challenge:
Whenever the work order is being generated it can be paid by tenant, owner, or split between them. A proper approval management will be required for the same.Solution:
The team has developed a detailed workflow management and multiple approval systems to get the approval and the agent can define who will pay the amount or it can be split.
Result
Customer Satisfaction
The customer satisfaction enhanced to drastic levels.
15% Rise In Property Renewal
There is an estimated increase of about 15% in the owner’s property renewal done.
10K+ Orders Managed
10K+ work orders are already managed quite effectively.
USD 2 M Transactions
USD 2 M worth transactions are already handled successfully.Client Testimonials
Mr Craig Agranoff
The best thing about Brainvire is Compatibility. Whenever we have a query Brainvire is always ready (24*7) to take care and resolve our issues. We would suggest them to everybody for their Web Design and Development need. Great quality of works and brilliant employees.
Mr Clarke Verdel
Brainvire is a professional company with professional developers who understand the problems that we are facing as a company. Outsourcing my projects at Brainvire saves me valuable time because they work efficient and they unburden me from the actual time management.
Mr Matthew
We have dealt with a lot of web development firms and other tech support companies, none come close to Brainvire. We would recommend them to everyone. Great quality of work and brilliant employees.
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